Delivery & Returns Policy
Postage & Packaging Prices: (Note lead/production times for products apply)
Free Delivery - on orders over £40 - Royal Mail 48 hour - aims to arrive 2-3 working days after dispatch
Standard - £3.95 - Royal Mail 48 hour - aims to arrive within 2 working days of dispatch
Premium - £4.95 - Royal Mail 24 hour - aims to arrive the next working day after dispatch
Next Day - £8.95 - Next Day - Guaranteed to arrive the next day after dispatch
International Delivery - £15 - 7-10 working days - We now offer international delivery on nearly all of our range to most countries, lead times still apply. Customs clearance in your country can affect the delivery time.
With the majority of our items being personalised we have lead times which can be seen below for each type. We aim to complete production of items as quickly as possible. Once items have been produced they will be dispatched based on the delivery option you choose. Note: Items are not dispatched with any receipt/order information so are perfect to send directly to the recipient
Dispatch times (working days):
Please note baking bowls have a lead time of 5-10 working days.
As you'll expect when there are busy times such as at Christmas, during and in the build up to days such as valentines, fathers and mothers day you'll find that it may take slightly longer, if you need something urgently then you can always order with plenty of time in order to avoid disappointment if the item doesn't arrive just in time.