Privacy Policy

Privacy is extremely important to us and takes all forms of privacy seriously, the following policy explains to you how we collect, use and protect any information that you give us.

How we collect information from you

When you place an order on our website we collection information that you provide us such as name, address and contact details, this information is kept secure and never sold to a third party. We may also collect information such as your email address when you decide to sign up to our newsletter or enter any competitions.

Use of this information

The information provided to us is used to help us improve the service we offer you, to send your order to you, to keep you updated on the process of your order, to get in touch with you and to send you occasional promotional emails. Order information may be passed onto our fulfilment company in order to fulfil certain orders which are not produced in house.  

Opting out

You can opt out of receiving promotional emails such as our newsletter by clicking the unsubscribe link which can be found at the bottom of any of our newsletters, alternatively you can get in touch with us via our contact form at any time and request to be removed.

At any time you can request to know what information is held on you and ask for any or part of it to be removed, there may be a charge of £10 in order to do this. (This charge is in line with the law which allows us to charge for the time taken to do this task)


If in the future Personalise is purchased by another company, enters into any form of merger or joint venture then you information may be disclosed to the new owners or partners.


We use cookies to help improve the website, to learn about the visitors who visit our site such as where they have come from, how they found the website, how long their visit was, which pages they visited and so on. These cookies are small pieces of information which are stored on your computer often on your browser that help to improve your experience on our website.

If you decide to opt out of cookies then certain parts of our website may not perform fully, it is recommended to keep cookies on when visiting our website.



We have several security features in place to ensure that all information is secure, orders are not fraudulent and that our website is safe and secure for you to use.

Changes to our Privacy Policy 

If you update this privacy policy we may notify you via email, alternatively it may be changed on this page itself.


External websites

We occasionally link out to other third party websites from our website, we are not responsible for the content of these websites nor is our privacy policy valid for these external websites.