is rated 4.52 stars by Reviews.co.uk based on 1333 merchant reviews
4.52 / 5 Rating
Ordered a personalised water bottle - the lid did not screw on straight and would not tighten down, if not put on exactly right the water bottle leaked - i emailed and was asked to return the bottle. I was then told the "manufacturer" had said there was nothing wrong with the bottle and we just had to screw it on slowly. I explained we had tried on numerous occasions to do this, but was told the bottle was ok and I would need to pay for return delivery if i wanted the bottle back. I refused to pay for return delivery of a faulty/poor quality bottle. Very poor customer service and poor quality item. Not happy!!!!! I would avoid buying one of these bottles and be wary of other items they sell.
Ordered personalised jewellery box, arrived quickly and earlier than expected and well packaged.
Item itself was lovely and good price.
My item didn't turn up, please contact me VIA email ASAP to organise a refund