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Privacy Policy

Privacy is extremely important to us and Personalise.co.uk takes all forms of privacy seriously, the following policy explains to you how we collect, use and protect any information that you give us. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

How We Collect Information From You

When you place an order on our website we collection information that you provide us such as name, address and contact details, this information is kept secure and never sold to a third party. We may also collect information such as your email address when you decide to sign up to our newsletter or enter any competitions.

We May Collect The Following Information

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

The information provided to us is used to help us improve the service we offer you, to send your order to you, to keep you updated on the process of your order, to get in touch with you and to send you occasional promotional emails. Order information may be passed onto our fulfilment company in order to fulfil certain orders which are not produced in house.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Send your order to you, to keep you updated on the process of your order
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Opting out

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Sixty Stores Ltd, Unit 6-8 Avenue Fields Industrial Estate, Stratford upon Avon, Warwickshire, CV37 0HT.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

At any time you can request to know what information is held on you and ask for any or part of it to be removed, there may be a charge of £10 in order to do this. (This charge is in line with the law which allows us to charge for the time taken to do this task)

Information

If in the future Personalise is purchased by another company, enters into any form of merger or joint venture then you information may be disclosed to the new owners or partners.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to help improve the website, to learn about the visitors who visit our site such as where they have come from, how they found the website, how long their visit was, which pages they visited and so on. These cookies are small pieces of information which are stored on your computer often on your browser that help to improve your experience on our website.

If you decide to opt out of cookies then certain parts of our website may not perform fully, it is recommended to keep cookies on when visiting our website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.